Starting point
The trade service requests content had accreted: the same details in several places, maintained unevenly, contradicting quietly.
Job file 09 / Painting
Ending the trade service requests version confusion
A job file from a plastering and drylining team in Columbia, South Carolina: what the site did before, what we built in 10 working days, and what the office does differently now.
Title block
- Client
- Plastering and drylining team
- Region
- Columbia, South Carolina
- Size
- 16 staff; one locally managed operation
- Programme
- 10 working days
- Signed off by
- Workshop administrator
01 Existing conditions
Where the site started, and what it cost the office
The problem
With trade service requests, answering a question safely first required establishing which version the caller had seen. Fixes propagated slowly, and contradictions lingered.
02 As built
What we built
The facts about service boundaries and contractor credentials were consolidated into one maintained reference, with duplicates merged or redirected. Ownership, a review date and an affected-pages checklist came with the handover.
Features used
- 01Content inventory
- 02Consolidated reference
- 03Review schedule
- 04Change checklist
Where this sits in the plan
03 Programme
How long it took
10 working days after content approval, including staff review and handover.
04 As handed over
What changed
When it comes to trade service requests, the business maintains key information in one place and has a practical method for checking related pages. Visitors are far less likely to meet two versions of the same fact.
The trade service requests pages used to disagree with each other. There is a single version now, and someone is actually responsible for it.
Want the same fix on your site?
A 30-minute demo, on your screen, with the pages and forms your trade would get. Plans from $127 a month; the $697 build fee comes after launch.
Questions about this project
How long did this project take?
10 working days after content approval, including staff review and handover. The clock started once the client had approved the content, so the staff review and the handover sit inside that time rather than after it.
Which parts of the plan did this use?
The build used content inventory, consolidated reference, review schedule, change checklist. Those sit under weekly detail updates, without you lifting a finger (on every plan) and a client portal for every request (on every plan).
Why is the business not named?
Client case studies are anonymized on purpose. The client is described as a plastering and drylining team in Columbia, South Carolina, and the quote is from Herbert Ashford, workshop administrator, used with permission.
Can you do the same for painting contractors?
Yes. The same approach is part of a managed plan from $127 a month, with the $697 build fee invoiced only after launch. On a demo call we show the pages and forms your trade would get before you commit.
05 Related files
Related case studies
Related services
- Contractor website redesignReplace a slow, dated contractor website with a custom-coded rebuild, with redirects protecting the rankings you already have.
- Websites for painting contractorsA painting contractor's website earns its keep by showing real finished work next to the exact service someone is searching for, interior, exterior or commercial, rather than one generic gallery buried at the bottom of the home page.
See it built for your business
A live walk-through of the site you would get, in about 30 minutes. Domain and hosting included, the build fee invoiced only after launch.
Or email and a person replies within one working day.